Last updated 4 November 2026
Who we are
Angels Care Training Academy Ltd (ACTA) is responsible for the personal information described in this notice. We are registered in England and Wales, company number 13041740.
Our registered office and training centre is at 32 Queensway, Enfield, London EN3 4SA. Our website is https://www.angelscaretrainingacademy.co.uk.
You can email info@angelscaretrainingacademy.co.uk, call our mobile on 07522 184846 or call our office on 020 8443 3439. We are open Monday to Friday, 8am to 5pm.
What we collect
Our website has forms for appointments, contact and support, newsletter sign-ups and interest in events. Depending on the form, we collect the details listed below.
Newsletter sign-up in the footer asks for your email address. Our forms also check a hidden spam-trap field, which is not personal data.
- First and last name, phone number and email address.
- Company name, if you choose to give it.
- Whether you are a learner or a care provider.
- The course or service you are interested in, and your message.
How we use your information
UK data protection law requires a lawful basis for using personal information. The basis depends on why we need it.
- Enquiries and appointment bookings: we use your details to reply and arrange bookings. This may be to take steps at your request before a contract, or for our legitimate interest in handling enquiries and bookings.
- Newsletter: we use your email address with your consent. You can unsubscribe at any time by replying to a newsletter or emailing us.
- Course delivery: we keep and use records needed to deliver your course under our contract with you.
- Legal requirements: we use or keep information where a legal obligation applies.
Where information is stored and who processes it
Our website is hosted on Cloudflare Pages, provided by Cloudflare, Inc. Every form submission is stored in a database run for ACTA on Cloudflare D1. A copy is also emailed to our inbox, which is hosted by one.com Group AB.
These providers process information to provide these services for ACTA. This notice does not yet confirm where they process information or which safeguards apply if information is transferred outside the UK. Please contact us if you need these details before submitting a form.
How long we keep information
The retention periods below are proposed and still need confirmation by ACTA. Please contact us if you need a confirmed period for your information.
- Enquiries that do not lead to a course or service: proposed deletion after 12 months.
- Newsletter sign-ups: proposed retention until you unsubscribe.
- Learner and client records: proposed retention for as long as needed for the course, awarding-body requirements and legal requirements. Exact periods still need confirmation.
Your rights
Depending on the circumstances, you have the rights listed below under the UK GDPR. Email or call us using the details above to ask about your information.
We do not use automated decision-making.
- Access: ask for a copy of your personal information.
- Rectification: ask us to correct inaccurate or incomplete information.
- Erasure: ask us to delete information.
- Restriction: ask us to limit how we use information.
- Objection: object to our use of information, including use based on legitimate interests.
- Portability: ask for information in a format you can reuse, where this right applies.
- Withdraw consent: change your mind where we rely on your consent. This does not affect use before you withdrew it.
How to complain
If you are concerned about how we use your information, please contact us. You can also complain to the Information Commissioner's Office (ICO) at https://ico.org.uk or by calling 0303 123 1113.
Cookies and website tools
Read our Cookies and website tools page for details of browser storage and the location map. The site has no tracking cookies, analytics or advertising.
The map from OpenStreetMap in our footer loads with the page. When it loads, OpenStreetMap receives your IP address and browser details.
Changes to this notice
This notice is dated 4 November 2026. If our use of personal information changes, this notice will need to be updated. Check the date shown on this page when you read it.